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Kindle touch cannot connect to WIFI

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Offline Anabella
04 Aug 2012, 09:58 AM | Post: #1

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Kindle touch cannot connect to WIFI

I do apologise if this question has been answered but I could not find an answer - or did not know where to.

After two or three years of research, I bought my Kindle touch from Curry's yesterday. Amazon was sending one in 6 weeks, so too long to wait.

It works ok, but I cannot connect it to my wifi I currently have. I am in a Travelodge.
and I use their network, spectrum. I can connect my laptop and my phone, but when I am trying to connect my kindle but I cannot.
I select the WIFI Network Spectrum and press the join button, the following message:
WI-FI LOG IN REQUIRED:
The Wi-fi networked you are connecting to requires you to sign in before accessing the internet. Do you want to go to the Web Browser to sign into?
I press ok
but the browser tries to open amazon and it cannot.
Even if I type in the Browser the spectrum address I cannot connect.

I googled it last night and it seems it has something to do with a MAC address? (not that I know what it is).

My fear is that the Kindle is not ok. The hotel network works brilliantly on my pc and on my android phone.

Any advice?

PS I emailed Amazon and I got a long email asking me to call them....

Thanks!
Offline Anabella
07 Aug 2012, 09:35 PM | Post: #2

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RE: Kindle touch cannot connect to WIFI

I like this - when I ask questions and I am the one answering them.

I manage to connect my Kindle to a network on the street - stayed five minutes in front of a MacDonald's - people must have thought I was crazy. It works.

So the problem is the network in the hotel.

So I am fine. Topic closed.
Offline spindizzy
08 Aug 2012, 02:45 PM | Post: #3

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RE: Kindle touch cannot connect to WIFI

(07 Aug 2012 09:35 PM)Anabella Wrote:  I like this - when I ask questions and I am the one answering them.

I manage to connect my Kindle to a network on the street - stayed five minutes in front of a MacDonald's - people must have thought I was crazy. It works.

So the problem is the network in the hotel.

So I am fine. Topic closed.

I think the kindles won't connect to an "Enterprise" network. maybe that's what you have in the Travellodge.
There can also be problems if the login tries to bring up a browser pop-up, since the kindle browser won't support that either.

It can be a struggle to log in to BTFON hotspots (but it is possible!) and a friend says that Weatherspoons wifi is OK if you get bored with McDonalds