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Kindle skipping pages

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Offline JW01
01 Feb 2021, 08:01 PM | Post: #1

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Kindle skipping pages

My wife has a 4th generation Kindle which is constantly skipping several pages at a time when she clicks on the next page.
Is there anybody who has had this problem and found a solution?
Holding power down for 30 seconds does not fix it.
Somebody suggested letting the battery go completely dead and recharging it which is worth a try.
Also resetting to factory settings is a possibility as a last resort.
But first I would welcome any other suggestions which have worked for them.
Many thanks.