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Unable to turn Kindle On Or Off

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Offline GLSmyth
20 Oct 2020, 01:54 PM | Post: #1

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Unable to turn Kindle On Or Off

I am about to throw my Kindle away but thought that I would post the problem here in case anyone has experience this problem and has a solution.
More often than not I cannot turn my Kindle on or off without first plugging it in.  This is an old Kindle (probably first generation) and when I press the button at the bottom to turn it on or off, nothing happens.  However, if I plug it in and wait for the charging light to come on, it responds without a problem.
This is not a battery problem because the battery indicator shows that it is fully charged.
I have tried resetting the Kindle and it reboots without a problem, but that does not solve the problem.
One thing I have noticed is that the few times I am able to turn it on or off without it being plugged in, the charging light comes on, then it turns on or off.
Perhaps it is just old and should be thrown out but maybe someone has heard of this problem and can offer an idea how to resolve it.
Thanks -
george
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Offline JacobMason
27 Jan 2021, 03:39 PM | Post: #2

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RE: Unable to turn Kindle On Or Off

This post was last modified: 27 Jan 2021 03:40 PM by JacobMason.
(20 Oct 2020 01:54 PM)GLSmyth Wrote: Wrote:  I am about to throw my Kindle away but thought that I would post the problem here in case anyone has experience this problem and has a solution.
More often than not I cannot turn my Kindle on or off without first plugging it in.  This is an old Kindle (probably first generation) and when I press the button at the bottom to turn it on or off, nothing happens.  However, if I plug it in and wait for the charging light to come on, it responds without a problem.
This is not a battery problem because the battery indicator shows that it is fully charged.
I have tried resetting the Kindle and it reboots without a problem, but that does not solve the problem.
One thing I have noticed is that the few times I am able to turn it on or off without it being plugged in, the charging light comes on, then it turns on or off.
Perhaps it is just old and should be thrown out but maybe someone has heard of this problem and can offer an idea how to resolve it.
Thanks -
george
"Performing a hard reset on your Kindle Fire may resolve intermittent issues like a frozen screen, battery issues or trouble downloading content to your Kindle Fire. Allow your Kindle Fire to charge for approximately 30 minutes, then try the following steps.

To perform a hard reset on your Kindle Fire, press and hold the power button for 20 seconds and then release. After the device has completely turned off, press the power button to restart your Kindle Fire.

Regards,
Jacob
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