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Fire 10 hd wifi problem

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Offline Robinmalhotra
24 Nov 2018, 05:43 AM | Post: #1

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Fire 10 hd wifi problem

This post was last modified: 29 Nov 2018 09:57 AM by Robinmalhotra.
Hello all , i own a kindle fire 10 hd and it has been working good up until tonight . Suddenly tonight it dropped all wifi ability . It will not show any wifi networks at all and when trying to turn the wifi on and off it just never completes ,  it just keeps saying" turning on wifi ".  Lorem Ipsum Temp Mail 10 Minute Mail  I have tried to manually add my wifi networks but am unable to since the add link is inactive . I also have restarted my router and that had no affect. I tried connecting to a hotspot from my phone , it didn't see the network ( it does not see any networks)I of course have restarted the tablet etc and nothing as well. I am sure it is not in airplane mode. I am at a loss. The tablet is maybe 4 months old so I do not think it is due to age etc.
Offline jobo
24 Nov 2018, 12:06 PM | Post: #2

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RE: Fire 10 hd wifi problem

(24 Nov 2018 05:43 AM)Robinmalhotra Wrote: Wrote:  Hello all , i own a kindle fire 10 hd and it has been working good up until tonight . Suddenly tonight it dropped all wifi ability . It will not show any wifi networks at all and when trying to turn the wifi on and off it just never completes , it just keeps saying" turning on wifi ". I have tried to manually add my wifi networks but am unable to since the add link is inactive . I also have restarted my router and that had no affect. I tried connecting to a hotspot from my phone , it didn't see the network ( it does not see any networks)I of course have restarted the tablet etc and nothing as well. I am sure it is not in airplane mode. I am at a loss. The tablet is maybe 4 months old so I do not think it is due to age etc.
so it is not, not seeing the wifi, its the wifi that won't turn on ?

hard stop it, by holding the power button down till it shuts down, then restart it, if that doesn't sort it, restore to factory, if that doesn't do it, return to Amazon as faulty