Welcome, Guest! Why not create a free forum account today and join in with the world's friendliest bunch of Kindle enthusiasts

Kindle turns on but won't turn off

Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
 
Offline zx4ever
27 Oct 2018, 08:52 PM | Post: #1

Junior Member
**

Posts: 3
Joined: Oct 2018

Thanked 0 times

Kindle turns on but won't turn off

My daughter has a bizarre problem with her Fire. It will turn on fine, but for some reason it won't turn off, so we know that it's not the power button. Could this be a problem caused by software, and is there any way that we can shut down/turn off the Fire through software?
---
Offline jobo
28 Oct 2018, 08:56 AM | Post: #2

Member
***

Posts: 76
Joined: Jan 2018

Thanked 8 times

RE: Kindle turns on but won't turn off

(27 Oct 2018 08:52 PM)zx4ever Wrote: Wrote:  My daughter has a bizarre problem with her Fire. It will turn on fine, but for some reason it won't turn off, so we know that it's not the power button. Could this be a problem caused by software, and is there any way that we can shut down/turn off the Fire through software?
What happens when you try to turn it off ?
Offline zx4ever
28 Oct 2018, 12:20 PM | Post: #3

Junior Member
**

Posts: 3
Joined: Oct 2018

Thanked 0 times

RE: Kindle turns on but won't turn off

Nothing at all. It can't be the button, because it turns on okay .
---
Offline jobo
28 Oct 2018, 01:33 PM | Post: #4

Member
***

Posts: 76
Joined: Jan 2018

Thanked 8 times

RE: Kindle turns on but won't turn off

This post was last modified: 28 Oct 2018 01:35 PM by jobo.
(28 Oct 2018 12:20 PM)zx4ever Wrote: Wrote:  Nothing at all. It can't be the button, because it turns on okay .
Nothing, you hold the button down for 5/ 10 seconds and a turn off screen doesnt appear ? You hold it down for 20 / 30 seconds and it doesnt knock off ?

And the rather obvious question, if it wont turn off, how do you know it will turn on, okay !!?
Offline zx4ever
28 Oct 2018, 05:20 PM | Post: #5

Junior Member
**

Posts: 3
Joined: Oct 2018

Thanked 0 times

RE: Kindle turns on but won't turn off

(28 Oct 2018 01:33 PM)jobo Wrote: Wrote:  
(28 Oct 2018 12:20 PM)zx4ever Wrote: Wrote:  Nothing at all. It can't be the button, because it turns on okay .
Nothing, you hold the button down for 5/ 10 seconds and a turn off screen doesnt appear ? You hold it down for 20 / 30 seconds and it doesnt knock off ?

And the rather obvious question, if it wont turn off, how do you know it will turn on, okay !!?
I knew you were going to ask that! We've let the battery run down, and, once the charger is plugged in, you can then turn it on.
---
Offline jobo
28 Oct 2018, 09:03 PM | Post: #6

Member
***

Posts: 76
Joined: Jan 2018

Thanked 8 times

RE: Kindle turns on but won't turn off

(28 Oct 2018 05:20 PM)zx4ever Wrote: Wrote:  
(28 Oct 2018 01:33 PM)jobo Wrote: Wrote:  
(28 Oct 2018 12:20 PM)zx4ever Wrote: Wrote:  Nothing at all. It can't be the button, because it turns on okay .
Nothing, you hold the button down for 5/ 10 seconds and a turn off screen doesnt appear ? You hold it down for 20 / 30 seconds and it doesnt knock off ?

And the rather obvious question, if it wont turn off, how do you know it will turn on, okay !!?
I knew you were going to ask that! We've let the battery run down, and, once the charger is plugged in, you can then turn it on.
and the other question ?