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Lock screen qwerty keyboard

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Offline MayDayMalone
11 Oct 2018, 10:25 AM | Post: #1

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Lock screen qwerty keyboard

Good morning everyone.
My son changed his Kindle Fire HD lock screen to a letter-containing password rather than a numerical PIN and everything was working fine. But now, when he attempts to unlock it only the numerical pin keyboard appears on screen and, for the life of me, I can’t find how to bring up the qwerty keyboard he needs to enter the letters required to unlock his tablet.
Can anyone help please?
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Online jobo
11 Oct 2018, 10:50 AM | Post: #2

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RE: Lock screen qwerty keyboard

This post was last modified: 11 Oct 2018 10:52 AM by jobo.
What happens if you enter the old pin number ?

Either its reverted to a numerical pin or he has been messibg with the setting and changed it again, ( which is far more likely)really password protection should be set and left alone thats if yiu even need a password at all, people forgetting what they have set is a common problem with computer's, !. And they seldom if ever own up to it. if youve not got any confidencial info on ut, then you dont need a pass code to protect it. !!!!

So, try the original pin, if not and he cant remember changibg it again or its having a wobbely turn, you need to reset it to factory and start again, this can be acheived by entering an incorrect pin numer 5 times and it should ask you if you want a factory reset,
Offline MayDayMalone
11 Oct 2018, 10:59 AM | Post: #3

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RE: Lock screen qwerty keyboard

Thank you for your response.
I followed your instructions and tried several guesses of the PIN and when they were all wrong, along with the option to do a factory reset, there was an option for me (as the adult/parent in our ‘amazon family’) to login as myself and change the PIN. Which I did and we now have access again.
Thank you very much again for your advice.


(11 Oct 2018 10:50 AM)jobo Wrote:  What happens if you enter the old pin number ?

Either its reverted to a numerical pin or he has been messibg with the setting and changed it again, ( which is far more likely)really password protection should be set and left alone thats if yiu even need a password at all, people forgetting what they have set is a common problem with computer's, !. And they seldom if ever own up to it. if youve not got any confidencial info on ut, then you dont need a pass code to protect it. !!!!

So, try the original pin, if not and he cant remember changibg it again or its having a wobbely turn, you need to reset it to factory and start again, this can be acheived by entering an incorrect pin numer 5 times and it should ask you if you want a factory reset,
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