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I cannot log in or update 7th generation kindle paperwhite

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Offline agiles37
20 Sep 2018, 08:58 AM | Post: #1

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I cannot log in or update 7th generation kindle paperwhite

Hi, I have bought a second-hand paperwhite, it has been reset numerous times and cleared but i cannot log in. the fireware is 5.4.2.1 (2187320002) but the kindle doesnt offer me the option to update even when fully charged. i added latest firmware manually but it still didnt give me the option to update.
any help would be great thanks

andy
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