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Help with update of 4th gen kindle

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Offline mcstu
01 Sep 2018, 09:06 PM | Post: #1

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help with update of 4th gen kindle

This post was last modified: 01 Sep 2018 09:07 PM by mcstu.
I switched on old 4th gen kindle and had to go through set up. Wifi won't connect and I tried to download the update to 5.1.0 from the kindle site but it won't let me update the kindle (grayed out). I downloaded to my computer and transferred the download to the kindle via usb (not to any sub folders). 
The site isn't helpful when this happens and was wondering if anyone has experience with this?

Many thanks