Administrator  Posts: 4,575 Joined: Aug 2010 Thanked 49 times What I Read
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Problems with Virgin Media Super HubMine has now been upgraded with the bugger R25 firmware (automatically, not through my choosing) and is behaving like a real dog. Anyone else experiencing this at all? There are loads of reports from other people around the net and nobody seems to have a proper solution. It's driving me crazy. 
Barnacle Boy! We have to find those stolen Naggy Daddies!
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Master of Verbosity  Posts: 1,040 Joined: Feb 2011 Thanked 3 times What I Read
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RE: Problems with Virgin Media Super HubWhat problems do you get with the new firmware ? |
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Master of Verbosity Posts: 1,040 Joined: Feb 2011 Thanked 3 times What I Read
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RE: Problems with Virgin Media Super HubThis post was last modified: 19 Apr 2011 08:54 PM by Phil.
Just checked the firmware in mine and found it's also V5.5.2R25. I don't know if this has recently changed though as I've only had a Super Hub a few weeks and didn't note what it was original.So what problems am I likely to see ? |
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Member Posts: 79 Joined: Feb 2011 Thanked 0 times What I Read
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RE: Problems with Virgin Media Super Hub . Not had to traipsed to the top of the house to switch on and off. Who knows we may have what you've got.
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Administrator Posts: 4,575 Joined: Aug 2010 Thanked 49 times What I Read
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RE: Problems with Virgin Media Super HubThis only started after the firmware update. Barnacle Boy! We have to find those stolen Naggy Daddies!
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Senior Member Posts: 333 Joined: Aug 2010 Thanked 0 times What I Read
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RE: Problems with Virgin Media Super HubBefore the "fix" my girlfriends wifi connection on her laptop would drop out quite a few times each day. The dropouts normally happened when numerous connections were used. For example, when using a torrent client or when trying to watch an mkv movie over our lan. The only solution was to reboot the superhub and after that try to use only one connection or perform one task at a time.  The first thing I did was to turn off the superhubs firewall and uncheck "IP Flood Detection". From viewing various posts on the VM forums disabling those two options has helped a fair few people. To use your own router to handle the network traffic you need to follow these instructions: (This was copy/pasted directly from the VM Forums) Post below originally posted by DJ_Shadow and Sephiroth: • Plug your cable router’s WAN port into any of the LAN ports on the Hub. • Plug your PC into any Hub LAN port and access the management page. 192.168.0.1 • On the LAN IP page examine the DHCP lease info; you should see your PC and the second router. Note the MAC address of the router and add it to the DHCP reservation section and give the second router an IP address of say 192.168.0.10. (Use ipconfig/all in a cmd window to find the MAC address of your PC if your not sure which is which.) • Now go to the DMZ host page on the Hub and enter the same IP address (e.g. 192.168.0.10). This means that the Hub will pass all traffic to the second router without any checks or filters. • Turn off the second router and back on again, plug your PC into the second router, login and set the router’s login page to "Does your Internet connection require a login" to NO and then you should see the WAN or Internet as 192.168.0.10. • You’re ready • Don't forget to disable wireless on the Hub and use the wireless on the second router. It is also best to turn the firewall off on the Hub. I also suggest your turn off flood protection under services if you have not already. Tazz It took me a couple of goes to finally get my head around what I was actually doing but it was worth any effort. Connection dropouts are pretty infrequent now. In fact I think the only time the connection died was when VM were doing some maintenance in the Liverpool area. The added benefits of being able to use your own router are that you're already familiar with how in functions, it probably has a better wireless range than the superhub and if you set static IP addresses for devices in your home before you had the superhub you can now go back to your old IP range instead of using the superhubs range. I hope at least some of this makes sense and good luck!
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Senior Member Posts: 333 Joined: Aug 2010 Thanked 0 times What I Read
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RE: Problems with Virgin Media Super HubThe firmware I'm using is V5.5.2R25. I did the fw update last week and didn't notice a degradation in connection quality using my own router, obviously. VM have said that they're releasing a firmware update in May which will disable IP Flood Detection and the firewall by default and most importantly will allow users the option to use their own modem. The method I detailed earlier were a sort of quick and dirty but useable workaround. |
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Administrator Posts: 4,575 Joined: Aug 2010 Thanked 49 times What I Read
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RE: Problems with Virgin Media Super HubThat's pretty useful and maybe something I'll resort to if the problems persist. The Super Hub is made by Linksys, so I can't understand why there are so many issues with it although I have always preferred Netgear. It's the timeouts with FTP and SSH that are causing me most problems - I have had to enable keep-alives to be able to do anything useful. Also pretty crappy with the router is the fact that it does not forward DNS and you have to remember Virgin's DNS servers if you switch a lot like me. Barnacle Boy! We have to find those stolen Naggy Daddies!
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Master of Verbosity Posts: 1,040 Joined: Feb 2011 Thanked 3 times What I Read
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RE: Problems with Virgin Media Super HubMy problems have been stalled page loads on websites, stuttering video playback on bbc news, iplayer etc. I download mostly from usenet and that all but useless at the moment, I'm happy if I manage 1Mbps. Regularly get stalled connections and corruption of the downloads due to all the timeout and I have to sit their all night and nurse maid the files home. I'm sure the problem is Virgin are playing with bandwidth throttling and reducing the bandwidth to the services that carry the most traffic but they keep advertising they are the fastest and have unlimited downloads etc and always deny it's them and instead always blame your equipment. I just want a connection that works even if thats only 5Mbps or 10Mbps, I couldn't care less about having 30Mbps or 50Mbps. |
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