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Threats from KDP, stressful, shall i just leave

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Offline stephtab
06 Jun 2018, 04:57 PM | Post: #1

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threats from KDP, stressful, shall i just leave

My book has been on sale on KDP for many months, and I have a paperback published of same book via create space. Today I changed the price of the kdp book, then I receive an email as below...
I'm really fed up with these threats and this clear mistake, my book is in English and they know that and I haven't tried to publish elsewhere in any other language. What shall I do, move all my books to another platform? I have even used barcode belonging to create space, what should I do please? I'm even paying KDP to advertise my book and a discount offer was due to begin tomorrow  and they treat me like this. Can you let me know what my options are?


"Thanks for submitting your book(s) through Amazon. We’re contacting you regarding the following book(s):
book details

Unfortunately, Kindle doesn’t currently support the language of the content in the above book(s). As such, we won’t be able to offer them for sale on Amazon.

For any questions, or if you believe that we have sent this message in error, please reply to this e-mail within five days to let us know the language of your book content. If we do not hear back from you within five days, the book(s) will show as “Blocked” in your account.

Please know that any additional violation of our Terms and Conditions could result in account level actions up to, and including, termination of your KDP account."
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Offline stephtab
06 Jun 2018, 05:06 PM | Post: #2

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RE: threats from KDP, stressful, shall i just leave

there are a number of eBook platforms besides KDP, shall I just join one or more and Publish my books on them? Will I experience problems with other platforms like I do with KDP?
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Offline Campbell
07 Jun 2018, 05:42 AM | Post: #3

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RE: threats from KDP, stressful, shall i just leave

Amazon make up 80%+ of the eBook market. Email them and ask exactly what they're objecting to because it sounds like there's a miscommunication somewhere. Escalate it to the Executive Customer Relations team if you have to (ecr-kdp@amazon.com).
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Offline stephtab
07 Jun 2018, 04:47 PM | Post: #4

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RE: threats from KDP, stressful, shall i just leave

After further review, we have confirmed that the language of your book’s content is supported by Kindle, and we have published the book(s) above. No further action is required on your end.
 
We appreciate your feedback and apologize for any inconvenience this caused.
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Offline Anna Faversham Reading
08 Jun 2018, 10:41 PM | Post: #5

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RE: threats from KDP, stressful, shall i just leave

Good to know it turned out well.
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Offline Jan Hurst-Nicholson Reading Haven't got a Kindle. A big pile of books.
09 Jun 2018, 07:17 PM | Post: #6

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RE: threats from KDP, stressful, shall i just leave

That's good to know. What language was it?
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