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Can't Find My Book

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Offline TraceyW
13 May 2018, 07:48 PM | Post: #1

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Can't Find My Book

Hi

I bought a paperwhite some months ago but I always have problems finding books when I've bought them. I have just bought a book using the kindle (so it's nothing to do with my wifi) and it is supposed to have been delivered to my kindle. I certainly have a reference to it on the home page but that is all and that is only text - no picture as I would expect. So where can I find the book - what happens to it when you've bought it and it is supposed to have been delivered. I have done a search on my kindle and although the book appears it looks very much as if it is greyed out and nothing happens when I try to open or download it I should add that it doesn't matter what book it is it just seems to disappear into the ether until it decides to make an appearance. Can anyone help please?

I should add that I have just loaded Kindle for PC and I've downloaded the book without problems but as far as I can make out it still hasn't reached the Kindle!!!

Tracey
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Offline TraceyW
13 May 2018, 09:38 PM | Post: #2

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RE: Can't Find My Book

Hi

Just sorted it. It turned out that all I had to do was to restart the Kindle. I then let the software load and sort itself out and everything was as it should be thank goodness.

Tracey
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