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Kindle 8HD - Help needed

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Offline marben
20 Jan 2018, 08:21 PM | Post: #1

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Kindle 8HD - Help needed

Bought a new Kindle recently but (a) can't turn off the strip of predictive text that runs across the top of the keyboard despite 
 everything in the Keyboard Settings and (b) cannot download any programmes from the BBC radio i p!ayer app although my old Kindle 5 never had these problems.  Amazon is  unable to help. Any advice anyone? Thanks!
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Offline jobo
26 Jan 2018, 10:11 PM | Post: #2

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RE: Kindle 8HD - Help needed

(20 Jan 2018 08:21 PM)marben Wrote: Wrote:  Bought a new Kindle recently but (a) can't turn off the strip of predictive text that runs across the top of the keyboard despite 
 everything in the Keyboard Settings and (b) cannot download any programmes from the BBC radio i p!ayer app although my old Kindle 5 never had these problems.  Amazon is  unable to help. Any advice anyone? Thanks!
I'm not sure what either of your problems are! 
by predictive text, do you mean when you are inputting into a,search browser? If so, then there will be a turn off in the browser settings

are you refering to pod casts or live streaming of radio 1?

what exactly is happening when you try?