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My Kindle Paperwhite has frozen. It would not switch off. I let the battery run down and recharged it. but it remains frozen in with just the Kindle tree silouette of a tree image. I have tried holding the on/off button for 20 secs but it just flashes and returns to the same image. Can anyone help or advise. I got it new as a birthday present in May 2015.
Try holding the button down for longer?
RE: Kindle Paperwhite frozen
I've found that if a rechargeable battery, like the ones used in Kindles and Tablets, are totally drained they need a bit more than a usual charge to come alive again.
I would try again to turn it off and leave it longer than you think it needs for a charge.
Batteries also die.
I had to change my old Kindle battery. Usually plenty of tutorials on youtube showing how to do so.
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