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Can't open my Kindle touch.

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Offline Mozzamo
28 Jul 2016, 09:11 AM | Post: #1

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Can't open my Kindle touch.

My Kindle is locked on standby. It won't open and I can't close it completely. Help!
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Offline tao
28 Jul 2016, 12:06 PM | Post: #2

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RE: Can't open my Kindle touch.

(28 Jul 2016 09:11 AM)Mozzamo Wrote: Wrote:  My Kindle is locked on standby. It won't open and I can't close it completely. Help!
Press and hold the on button for 15 seconds
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Offline Kindle addict
14 Sep 2016, 09:31 PM | Post: #3

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RE: Can't open my Kindle touch.

My kindle wouldn't open so followed advice on here & held the start button for about 20seconds. After I released it it took about 10 seconds for the Kindle & tree picture to come up then it gradually rebooted till my home page appeared.
Thanks for the help
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Offline Harwood
22 Sep 2016, 02:20 PM | Post: #4

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RE: Can't open my Kindle touch.

My Kindle won't open even after holding start button for 20secs. It rebooted showing tree. When asked for Kindle store "Kindle store page not available" something went wrong. Contact Kindle customer service. Can anyone help
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