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Frozen screen

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Offline Naomimouse
18 Jun 2016, 07:44 PM | Post: #1

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Frozen screen

Does anyone know how to unfreeze a Kindle Fire. Was looking at images on Bing earlier when screen froze and cannot even turn off with the on/off button. Nothing works and the time has stayed the same. Help!
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Offline cecilia_writer Reading Murder by the Glass by Lynda Wilcox
18 Jun 2016, 08:02 PM | Post: #2

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RE: Frozen screen

Have you tried rebooting by holding the power button for 20 seconds and then switching it back on? I've had to do that a couple of times. There's also something called a factory reset that sounds like a last resort. Not sure how that's done.
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Offline kmaclachlan@btinternet.com
18 Jun 2016, 08:20 PM | Post: #3

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RE: Frozen screen

(18 Jun 2016 07:44 PM)Naomimouse Wrote: Wrote:  Does anyone know how to unfreeze a Kindle Fire. Was looking at images on Bing earlier when screen froze and cannot even turn off with the on/off button. Nothing works and the time has stayed the same. Help!

[color=rgba(0, 0, 0, 0.870588)]According to google . . 
Soft Reset:

[/color]
  1. Hold the power switch for twenty seconds. You will need to slide the power switch along and hold it for twenty seconds before releasing it. ... 
  2. Your reboot screen should appear when you release the power switch.
  3. Give your device time to reboot for a minute or two.
  4. Turn the Kindle Fire HD back on.
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