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Junior Member  Posts: 1 Joined: Jan 2015 Thanked 0 times |
ok, I bought a second hand old school kindle, the one with the five way control button.... Do u think I can register it???? Hell no....!!!!! I've tried everything, reset, hard reset, I've done them all, even opened a new Amazon account but still no joy.... It just keeps saying "the email address and password you entered do not match any accounts on record, please try again " I've been trying for a couple of days now to no avail.... Please could someone tell me what I'm doing wrong, or do I just have a dodgy kindle???? Please help... I would say that I'm a frustrated kindle user, but I haven't got to use it yet so I'm just frustrated....!
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Super Moderator Posts: 3,859 Joined: Mar 2011 Thanked 163 times What I Read
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RE: Won't register Kas and welcome to the forum. First a couple of questions for you which might help sort you out. Is the Kindle still registered to the previous owners account? And secondly, are you trying to register directly on the Kindle or via the computer? If it is still registered to the previous owners account that would explain why you are having problems, and don't ask why, but when I had my original Kindle I couldn't get it to register via the Kindle but it was fine once I did it on the computer. Let us know and we can go from there. You could also give the Kindle customer service people a ring, they are usually very helpful and it won't cost you a penny as they ring you back. Only happy when I am immersed in a good Kindle book
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Junior Member Posts: 11 Joined: Oct 2015 Thanked 0 times What I Read
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RE: Won't registerTo verify, this is the same as my Amazon login, right? If not, where do I find my separate Kindle login? "Cogito, ergo es. I think, therefore you is." Ray D. Tutto (King of the Moon) to Baron Munschaussen
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Junior Member Posts: 11 Joined: Oct 2015 Thanked 0 times What I Read
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RE: Won't registerThis post was last modified: 03 Oct 2015 05:45 AM by n0ukf.
Okay, I just found a batch of the following messages (each with different temp passwords) in my email. Quote: We apologize for the difficulties you may have experienced, when attempting to register a device or app to your Amazon account. 10 minutes?!? I tried again and it took almost an hour for the next mail to get to my inbox at my ISP! It's expiring long before I get it. "Cogito, ergo es. I think, therefore you is." Ray D. Tutto (King of the Moon) to Baron Munschaussen
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Junior Member Posts: 11 Joined: Oct 2015 Thanked 0 times What I Read
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RE: Won't register"Cogito, ergo es. I think, therefore you is." Ray D. Tutto (King of the Moon) to Baron Munschaussen
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Super Moderator Posts: 3,859 Joined: Mar 2011 Thanked 163 times What I Read
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RE: Won't registerOnly happy when I am immersed in a good Kindle book
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Junior Member Posts: 1 Joined: Dec 2017 Thanked 0 times |
RE: Won't registerThis post was last modified: 25 Dec 2017 11:39 AM by Stucor.
(05 Jan 2015 06:18 AM)Kas Wrote: Wrote: ok, I bought a second hand old school kindle, the one with the five way control button.... Do u think I can register it???? Hell no....!!!!! I've tried everything, reset, hard reset, I've done them all, even opened a new Amazon account but still no joy.... It just keeps saying "the email address and password you entered do not match any accounts on record, please try again " I've been trying for a couple of days now to no avail.... Please could someone tell me what I'm doing wrong, or do I just have a dodgy kindle???? Please help... I would say that I'm a frustrated kindle user, but I haven't got to use it yet so I'm just frustrated....!You may have sorted this out but I found that I received a Kindle that was a registered to me that was a gift for someone else I had them deregister my account from the device but they then couldn't login I found that in my personal Amazon account the device was still registered and I had to deregister the device from my Amazon account aswell before they could register the device theirselves
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