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Operating system 4.1.1

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Offline cilfan
22 Nov 2014, 07:39 AM | Post: #1

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Sad operating system 4.1.1

The above was  installed automatically on my kindle fire HD  7 inch on November 13th 2014. Since then parental controls have been on. I do not recall intentionally setting parental controls up and have no idea what password the unit has stored to release parental controls.
Support files suggest that a factory reset will clear parental controls however when I attempt this I am frustratingly asked for the parental controls password.
I would welcome any suggestions.
Thank you
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Offline Tim_A Reading strictly murder by Lynda Wilcox
22 Nov 2014, 10:35 AM | Post: #2

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Offline cilfan
22 Nov 2014, 12:16 PM | Post: #3

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Sad RE: operating system 4.1.1

(22 Nov 2014 10:35 AM)Tim_A Wrote: Wrote:  A quick google search found this: http://the-digital-reader.com...
Thank you for your reply but the material referred to by the link is dated 2012. Am I am a late updater!  If I am it is concerning that even after two years Amazon have not fixed the problem.  I did attempt a factory reset with no success the unit still required the parental control password.
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