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Wifi problem

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Offline LEBoyce
14 Oct 2014, 10:25 PM | Post: #1

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Wifi problem

Hi.
I've had a kindle 4th gen for about a year and a half, which was my mums before she have it to me.
I'm having trouble connecting my kindle to any wifi networks, even ones it's previously wen connected to.
When I go to the settings page it tells me there are networks available, but won't go anywhere when I select it to chose a network. It's also not automatically connecting when I go home, where it's already been connected to the wifi before.
I've tried a manual reboot, which I was told would sort the problem, but this has just made it worse. Is now saying I have no networks available and is still not letting me select to goto network options.
Please help! I don't know what else to do!
Thanks
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Offline disleydog
15 Oct 2014, 02:32 PM | Post: #2

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RE: Wifi problem

looks like you will have to reset it to factory defaults you won't loose anything ,it will all be backed up in the cloud archives
Offline LEBoyce
16 Oct 2014, 09:41 AM | Post: #3

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RE: Wifi problem

Thanks.
The only problem is I don't know how to do that. Is it fairly easy?[/quote]
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Offline disleydog
16 Oct 2014, 01:24 PM | Post: #4

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Offline LEBoyce
16 Oct 2014, 11:18 PM | Post: #5

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RE: Wifi problem

Is that for a 4th Generation ? I can't find those options in my menu list
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Offline disleydog
17 Oct 2014, 08:06 PM | Post: #6

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RE: Wifi problem

why not call amazon help ,and they will walk you through it step by step.
If you can.t find it it's in the main menu under settings ,then press menu again and it's there .
Offline disleydog
18 Oct 2014, 12:20 PM | Post: #7

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RE: Wifi problem

fixed it yet ??
Offline LEBoyce
19 Oct 2014, 07:34 PM | Post: #8

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RE: Wifi problem

Not yet, I think I'll phone up Amazon customer service and get them to help. Just because I'm not sure about how to get all my books back when I've reset it. Thank you for your help!
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Offline joo Reading Off The KUF Vol I
19 Oct 2014, 08:33 PM | Post: #9

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What I Read

RE: Wifi problem

All your books will be found under "archive".
Hedgehogs rock.
Offline disleydog
20 Oct 2014, 03:16 PM | Post: #10

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RE: Wifi problem

you loose nothing with a factory reset ,all your books are backed up in the cloud archives ,you just need to reload them .simply clicking on any particular book in the archive downloads it.

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