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BBC Iplayer problem

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Offline George Reading In The Blood Steve Robinson
02 Feb 2013, 11:40 AM | Post: #1

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BBC Iplayer problem

I wonder if anybody can help.

I downloaded the BBC I Player and associated Media Player onto my KIndle Fire HD a couple of weeks ago and everything worked fine. However, I have tried to watch something this morning and it won't play. I just get the streaming circle but nothing else happens. I thought it might just be the one programme so I tried several other, but got the same result. My wife then tried hers and she couldn't get anything to play either.

Is anybody else having the same trouble?
Offline Susanne Reading The Rose Petal Beach by Dorothy Koomson
02 Feb 2013, 12:04 PM | Post: #2

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RE: BBC Iplayer problem

(02 Feb 2013 11:40 AM)George Wrote:  I wonder if anybody can help.

I downloaded the BBC I Player and associated Media Player onto my KIndle Fire HD a couple of weeks ago and everything worked fine. However, I have tried to watch something this morning and it won't play. I just get the streaming circle but nothing else happens. I thought it might just be the one programme so I tried several other, but got the same result. My wife then tried hers and she couldn't get anything to play either.

Is anybody else having the same trouble?

George, I just tried 2 programmes, Climbing Everest and Graham Norton. They both worked fine. Are you in a poor reception area? We have BT Infinity, which is high speed. Sorry I can't be of more help.
A book is like a garden carried in the pocket. ~Chinese Proverb
Offline George Reading In The Blood Steve Robinson
02 Feb 2013, 12:29 PM | Post: #3

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RE: BBC Iplayer problem

Hi Sussane,thanks for trying. My reception is good. I. Have just .been watching live tv ok, but still can not watch yesterdays.
Offline George Reading In The Blood Steve Robinson
02 Feb 2013, 04:55 PM | Post: #4

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RE: BBC Iplayer problem

Problem solved. I went into settings and changed the streaming quality from high to medium. Everything now working ok.
Offline Cheemag
27 Feb 2013, 02:45 PM | Post: #5

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RE: BBC Iplayer problem

(02 Feb 2013 12:04 PM)Susanne Wrote:  
(02 Feb 2013 11:40 AM)George Wrote:  I wonder if anybody can help.

I downloaded the BBC I Player and associated Media Player onto my KIndle Fire HD a couple of weeks ago and everything worked fine. However, I have tried to watch something this morning and it won't play. I just get the streaming circle but nothing else happens. I thought it might just be the one programme so I tried several other, but got the same result. My wife then tried hers and she couldn't get anything to play either.

Is anybody else having the same trouble?

George, I just tried 2 programmes, Climbing Everest and Graham Norton. They both worked fine. Are you in a poor reception area? We have BT Infinity, which is high speed. Sorry I can't be of more help.

I used to have this problem too. Try uninstalling both the BBC Media Player and the iPlayer app, then reinstall them.

I did this and it worked.

Regards

Cheemag

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