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How long before Amazon price matches?

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Offline JamesParkin Reading Safe House by Chris Ewan
30 Sep 2012, 10:45 AM | Post: #1

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How long before Amazon price matches?

Does anyone know how long Amazon takes to price match books on Kindle with other e-tailers? I notified them over two weeks ago that barnesandnoble.com were offering my first 'Ghost Gang' book for free (after I had reduced the price to zero on Smashwords) but it's still on Amazon at 99p.
Offline Damien J. Nash Reading Flux by Mark. R. Faulkner
30 Sep 2012, 11:16 AM | Post: #2

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RE: How long before Amazon price matches?

I'm not sure there is a specific time frame. It's not even guaranteed they will price match it at all afaik.
Offline cecilia_writer Reading Bang
30 Sep 2012, 12:32 PM | Post: #3

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RE: How long before Amazon price matches?

Sometimes they will price match on amazon.com first and not on .co.uk - that happened to me. It took me ages - weeks, possibly even months, I can't remember which - to get them to price match on .co.uk
I'm always conscious that it's up to them whether they continue to price match or not too.
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Offline Ray Kingfisher Reading Skeleton Crew - Stephen King
30 Sep 2012, 03:54 PM | Post: #4

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RE: How long before Amazon price matches?

Hi James.

A tricky one - in my (short) experience don't bank on anything logical or courteous.

I waited 4-5 months for them to price-match 3 of my titles, regularly telling them of the lower price. Eventually they price matched only 2 of the 3 to 'free'. The odd thing was I was getting lots of downloads from .co.uk and none from .com. I was suspicious so got friends abroad to make 4 downloads from .com and they didn't show on my figures. I've contacted them about this and have got nowhere.

And it got odder. One of the two they'd price matched they put back up to full price (even though it's still free on smashwords) for no apparent reason. Of course, you don't get any justification or even notification for this.

Good Luck,
Ray.
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Offline JamesParkin Reading Safe House by Chris Ewan
01 Oct 2012, 06:41 AM | Post: #5

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RE: How long before Amazon price matches?

Thanks for your answers everyone. Life is never simple, is it. Think I might just have to promote the book as being free via Smashwords.
Offline Scott Nicholson
02 Oct 2012, 11:46 AM | Post: #6

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RE: How long before Amazon price matches?

Amazon is also cracking down on price matches--I and several others I know have received notices from Amazon telling us to make our prices the same--repeated warnings can lead to the closing of your account.

So if you get away with it, fine, but after the first warning, it's probably not worth it. Good luck.
Offline skate Reading Pompomberry House by Rosen Trevithick
03 Oct 2012, 11:07 AM | Post: #7

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RE: How long before Amazon price matches?

My short story Orlando's Gift has been free on Smashwords, Barnes&Noble etc for the past six months. Amazon Kindle Books even picked it up and advertised it as "free on Smashwords" on Twitter a few months ago. But so far, there's no sign of them changing it to free on Amazon. I've given up! Sad
Kate Smile

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Enter a world of Fantasy for all ages!  www.katiewstewart.com
Offline Ray Kingfisher Reading Skeleton Crew - Stephen King
03 Oct 2012, 11:31 AM | Post: #8

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RE: How long before Amazon price matches?

This post was last modified: 03 Oct 2012 11:32 AM by Ray Kingfisher.
(02 Oct 2012 11:46 AM)Scott Nicholson Wrote:  I and several others I know have received notices from Amazon telling us to make our prices the same

Are you kidding? In my experience Amazon don't tell or ask, they just 'do' without even notifying, hoicking the price up and down at will.

Or am I missing something?
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Offline Ray Kingfisher Reading Skeleton Crew - Stephen King
03 Oct 2012, 11:44 AM | Post: #9

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RE: How long before Amazon price matches?

(03 Oct 2012 11:07 AM)skate Wrote:  My short story Orlando's Gift has been free on Smashwords, Barnes&Noble etc for the past six months. Amazon Kindle Books even picked it up and advertised it as "free on Smashwords" on Twitter a few months ago. But so far, there's no sign of them changing it to free on Amazon. I've given up! Sad

Don't give up Katie (see my post above). If it helps I've done a 'Tell us about a lower price' for you on OG.

I had a quick look at your reviews while I was there. I too have just got a review that says 'it's too short' - which is annoying when it's advertised as such and gives a page and word count. 4k is not a short 'short story'. I feel like putting up a 100 word piece of flash fiction to show 'em what short really means.
Sorry, rant over.

Ray.
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