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"selected item cannot be opened .." - Printable Version

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"selected item cannot be opened .." - whittycat - 20 Jan 2017 12:05 PM

I have a Kindle 1.. Suddenly when I open a book it says "selected item cannot be opened" and suggests that I delete it and rel;oad from the archive but when I do that the result is the same and this is the case for any book I try to open .   My question is: "Can this be fixed or is the Kindle broken?"

Whittycat


RE: "selected item cannot be opened .." - l_macd - 02 Feb 2017 04:27 PM

You could try rebooting your Kindle first, delete the book from your device beforehand, then press and hold the  power button for 20-30 seconds. Then on your PC go to the Manage Your Content and Devices page on the Amazon website and re-send the book to your device.