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Barnes & Noble pulls all D2D books - Printable Version

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Barnes & Noble pulls all D2D books - Tim_A - 17 Jul 2013 10:11 PM

I just got this email from Draft2Digital:

Dear Tim Arnot:
This afternoon Barnes & Noble removed all Draft2Digital titles from sale without warning. Within hours we resolved the issue, but it will take their support team some time to return these books to the Barnes & Noble bookstore.
We recognize that this represents not only an inconvenience, but a significant financial setback for you. You have our sincerest apologies. We are doing everything within our power to resolve the situation quickly, but until we do, your titles may be unavailable for purchase.
We are monitoring the affected titles and will notify you by email as they return to sale. Thank you for your patience.
Sincerely,
Kris Austin
President and CEO
Draft2Digital, LLC

Sure enough, I checked the site, and my book is gone. Sad



RE: Barnes & Noble pulls all D2D books - Scribbler - 17 Jul 2013 10:56 PM

So it's just a temporary glitch then, they haven't pulled them for good. Angry


RE: Barnes & Noble pulls all D2D books - FayeK - 18 Jul 2013 12:03 AM

Yes, I got that email too. I was just reading the thread about this at Kboards. Seems like it wasn't D2D's fault and B&N have said they'll put our books up again soon. Hope it doesn't happen again once it's been sorted.


RE: Barnes & Noble pulls all D2D books - DavidHaynes - 18 Jul 2013 05:16 AM

Mine were taken off and put back on without me realising. Seems like they should all be back now.


RE: Barnes & Noble pulls all D2D books - Tim_A - 18 Jul 2013 06:52 AM

Yep, mine's back now. Non-selling can continue unabated!


RE: Barnes & Noble pulls all D2D books - DavidHaynes - 18 Jul 2013 07:06 AM

(18 Jul 2013 06:52 AM)Tim_A Wrote: Wrote:  Yep, mine's back now. Non-selling can continue unabated!
Haha! Yes, I might have missed out on a couple of near misses overnight!


RE: Barnes & Noble pulls all D2D books - Katherine Roberts - 22 Jul 2013 12:30 PM

All my books were back on B&N before I'd even picked up the apology email from D2D, so full marks to them for sorting it out.

Someone mentioned it might be because of the change from Pubit to NookPress?


RE: Barnes & Noble pulls all D2D books - Grace Elliot - 22 Jul 2013 09:09 PM

(18 Jul 2013 06:52 AM)Tim_A Wrote:  Yep, mine's back now. Non-selling can continue unabated!

Democracy in action!